It is the policy of the UIC Library to respect the privacy of all users, in compliance with federal and state laws and professional standards. The Library will not reveal the identities of individual users or reveal what information sources or services they consult. This policy applies to all resources regardless of format or means of delivery, as well as to all services offered by the Library.
The UIC Library takes confidentiality very seriously. It is our goal to collect only the minimum amount of information necessary. In all cases, the Library will avoid creating or retaining unnecessary records beyond the period needed to provide services to users.
User data may be aggregated and retained for a reasonable period of time. However, the Library will neither collect nor retain information identifying individuals beyond the period required by law. For user data not covered by public records laws, the Library will retain information only as long as it is needed to furnish a specific service (for example, lending a book, ordering a report, recording user service preferences, or conducting internal service evaluation).
All information gathered by the UIC Library in the course of doing business is considered confidential. It will be shared only among units in the Library in the provision of services. Only the patron's identity is released to campus offices for billing fines and fees.
Within the Library, users' names are temporarily attached to internal records and shared among relevant staff to facilitate notifications of Library actions and follow-through.
Contracts and Licenses for Information Resources
Illinois Library Records Confidentiality Act (1984) ensures the privacy of a library patron's registration and circulation records. This act protects sensitive patron information from anyone wishing to obtain it, including a law enforcement or government official, unless a court order is issued and presented to the proper administrative office.
Records generated by the University Library are governed by the Illinois State Records Act. University Library records will be retained according to the records schedules approved by the Illinois State Records Commission.
Reference and Information Services
The UIC Library maintains a high level of respect for the confidentiality of patrons and the questions they ask. The Library will not share data collected in the course of reference service that could identify specific individuals except with the patron's permission or as required by law. The Library keeps general statistics about its services and research consultations; however, the statistics do not include patron identification data. The data are used for compilation of statistical reports and assessment. In the course of typical reference service, a University Library employee may forward information to other University Library staff members in order to answer questions efficiently and thoroughly. In such cases, the patron will be copied on the forwarded message.
Approved by the UIC Library Steering Committee, February 2009
Library staff have the authority to uphold this code and to expect cooperation from all patrons to make the Library a quiet, safe, and appropriate environment conducive for study. Together, we will:
- Preserve an atmosphere for research and study
- Protect Library materials and equipment
- Respect laws and campus public safety rules
- Use group study rooms or designated group areas to talk with your group.
- Set cell phones and other devices to silent mode. Make brief, quiet calls in the entrance area or stairwells.
- Make sure no one else can hear your music or other sounds from a device, with or without headphones.
- Use securely covered containers for beverages, except where signs prohibit drinks. Alcoholic beverages are prohibited.
- Eat only in designated eating areas, and clean up all waste.
- Yield computers to UIC students, faculty, and staff engaged in academic work if you are using them for recreation.
- Call Library Administration at least one week in advance for permission to film or photograph on Library premises and ensure minimal disruption for Library users.
- Engage in loud conversation or rowdy or hostile behavior, including but not limited to fighting, threatening, intimidating, or abusing Library staff or patrons.
- Pose a sanitary or health risk to others, including offensive hygiene.
- Buy, sell, or distribute goods/information or solicit signatures or donations for any reason.
- Ride skateboards, skates, rollerblades, scooters, etc.
- Display overt signs of substance abuse, including drunkenness.
- Bring bedding or excessive amounts of personal property such as bicycles, shopping carts, or other large items into any Library facility.
- Bring any animal other than a service animal into the Library.
- Report to a Library staff member any defacement, misuse, or damage to Library furniture, equipment, or materials as soon as you observe it.
- Check out and return library materials according to circulation policies.
- Deface, damage, or misuse Library buildings, furniture, equipment, or collections
- Ask to use a staff telephone or request supplies (paper, envelopes, paper clips, rubber bands, writing implements, etc.)
- Use computing resources in a manner consistent with the educational and research goals of the University and in compliance with University policies and state and federal laws.
- Stay aware of your surroundings and keep your personal belongings in your possession at all times.
- Respond to emergency and security gate alarms and other situations as instructed by Library staff.
- Report to Library staff and/or campus police any criminal behavior you observe, such as assault, verbal threats, bringing weapons (real or simulated) into any Library facility, public indecency, sexual harassment, theft, vandalism, and viewing child pornography.
- Provide an adult 18 years or older to accompany children under the age of 13.
- Download or distribute only copyrighted music, games or videos for which you own the copyright or have permission to do so.
- Smoke or use any tobacco product or e-cigarettes on University property.
- Move, repair, reconfigure, modify, or attach external devices other than storage devices (e.g., flash drives) to any Library computer.
- Bring firearms in to Library buildings.
Violations of the Code of Conduct may be referred for disciplinary action under applicable University disciplinary processes: Student Conduct Process; Faculty Handbook; and Policy and Rules for Civil Service Staff. Other Library users who violate the Code of Conduct may be subject to sanctions including:
Incidents that result in a ban may be appealed to UIC Library Administration. Appeals must be written and sent to:
Office of the University Librarian
University of Illinois at Chicago
801 S. Morgan, MC 234
Chicago, IL 60607
Where appropriate, instances of misconduct may be referred to local, state or federal law enforcement officials.
rev. July 2015