It is the policy of the UIC Library to respect the privacy of all users, in compliance with federal and state laws and professional standards. The Library will not reveal the identities of individual users or reveal what information sources or services they consult. This policy applies to all resources regardless of format or means of delivery, as well as to all services offered by the Library.
The UIC Library takes confidentiality very seriously. It is our goal to collect only the minimum amount of information necessary. In all cases, the Library will avoid creating or retaining unnecessary records beyond the period needed to provide services to users.
User data may be aggregated and retained for a reasonable period of time. However, the Library will neither collect nor retain information identifying individuals beyond the period required by law. For user data not covered by public records laws, the Library will retain information only as long as it is needed to furnish a specific service (for example, lending a book, ordering a report, recording user service preferences, or conducting internal service evaluation).
All information gathered by the UIC Library in the course of doing business is considered confidential. It will be shared only among units in the Library in the provision of services. Only the patron’s identity is released to campus offices for billing fines and fees.
Within the Library, users’ names are temporarily attached to internal records and shared among relevant staff to facilitate notifications of Library actions and follow-through.
Contracts and Licenses for Information Resources
Illinois Library Records Confidentiality Act (1984) ensures the privacy of a library patron’s registration and circulation records. This act protects sensitive patron information from anyone wishing to obtain it, including a law enforcement or government official, unless a court order is issued and presented to the proper administrative office.
Records generated by the University Library are governed by the Illinois State Records Act. University Library records will be retained according to the records schedules approved by the Illinois State Records Commission.
Reference and Information Services
The UIC Library maintains a high level of respect for the confidentiality of patrons and the questions they ask. The Library will not share data collected in the course of reference service that could identify specific individuals except with the patron’s permission or as required by law. The Library keeps general statistics about its services and research consultations; however, the statistics do not include patron identification data. The Library retains emails and chat transcripts that may contain identifying details used only to provide service. The data are used for compilation of statistical reports and assessment. In the course of typical reference service, a University Library employee may forward information to other University Library staff members in order to answer questions efficiently and thoroughly. In such cases, the patron will be copied on the forwarded message.
Approved by the UIC Library Steering Committee, July 2017
Library staff have the authority to uphold this code and to expect cooperation from all patrons to make the Library a quiet, safe, and appropriate environment conducive for study. Together, we will:
- Preserve an atmosphere for research and study
- Protect Library materials and equipment
- Respect laws and campus public safety rules
Preserve an atmosphere for research and study
- Use group study rooms or designated group areas to talk with your group.
- Set cell phones and other devices to silent mode. Make brief, quiet calls in the entrance area or stairwells.
- Make sure no one else can hear your music or other sounds from a device, with or without headphones.
- Use securely covered containers for beverages, except where signs prohibit drinks. Alcoholic beverages are prohibited.
- Eat only in designated eating areas, and clean up all waste.
- Yield computers to UIC students, faculty, and staff engaged in academic work if you are using them for recreation.
- Call Library Administration at least one week in advance for permission to film or photograph on Library premises and ensure minimal disruption for Library users.
- Engage in loud conversation or rowdy or hostile behavior, including but not limited to fighting, threatening, intimidating, or abusing Library staff or patrons.
- Pose a sanitary or health risk to others, including offensive hygiene.
- Buy, sell, or distribute goods/information or solicit signatures or donations for any reason.
- Ride skateboards, skates, rollerblades, scooters, etc.
- Display overt signs of substance abuse, including drunkenness.
- Bring bedding or excessive amounts of personal property such as bicycles, shopping carts, or other large items into any Library facility.
- Bring any animal other than a service animal into the Library.
Protect Library materials and equipment
- Report to a Library staff member any defacement, misuse, or damage to Library furniture, equipment, or materials as soon as you observe it.
- Check out and return library materials according to circulation policies.
- Deface, damage, or misuse Library buildings, furniture, equipment, or collections.
- Ask to use a staff telephone or request supplies (paper, envelopes, paper clips, rubber bands, writing implements, etc.).
Respect laws and campus public safety rules
- Use computing resources in a manner consistent with the educational and research goals of the University and in compliance with University policies and state and federal laws.
- Stay aware of your surroundings and keep your personal belongings in your possession at all times.
- Respond to emergency and security gate alarms and other situations as instructed by Library staff.
- Report to Library staff and/or campus police any criminal behavior you observe, such as assault, verbal threats, bringing weapons (real or simulated) into any Library facility, public indecency, sexual harassment, theft, vandalism, and viewing child pornography.
- Provide an adult 18 years or older to accompany children under the age of 13.
- Download or distribute only copyrighted music, games or videos for which you own the copyright or have permission to do so.
- Smoke or use any tobacco product or e-cigarettes on University property.
- Move, repair, reconfigure, modify, or attach external devices other than storage devices (e.g., flash drives) to any Library computer.
- Bring firearms in to Library buildings.
Violations of the Code of Conduct may be referred for disciplinary action under applicable University disciplinary processes: Student Conduct Process; Faculty Handbook; and Policy and Rules for Civil Service Staff. Other Library users who violate the Code of Conduct may be subject to sanctions including:
- being asked to leave the Library premises;
- being banned from the University of Illinois at Chicago libraries.
Incidents that result in a ban may be appealed to UIC Library Administration. Appeals must be written and sent to:
Office of the University Librarian
University of Illinois at Chicago
801 S. Morgan, MC 234
Chicago, IL 60607
Where appropriate, instances of misconduct may be referred to local, state or federal law enforcement officials.
Revised July 2015
Use of the IDEA Commons classroom is prioritized for library research instruction provided by UIC Library faculty and, at most other times, for student computer use. If no ACCC computer classroom is available, reservations may be made at the discretion of Library staff at times of low demand. These guidelines apply:
- Only events requiring hands-on access to computers by attendees will be considered.
- Requestor must be a UIC faculty/staff member with a valid netid.
- The classroom may not be booked on a recurring basis.
- Bookings are generally limited to two-hour periods (exceptions may occur during low-demand times such as intersessions).
- Weekend and evening hours may be available, but with reduced or no technical support.
- If you are a UIC faculty/staff member using the space to provide outreach to non-UIC students, you are responsible for obtaining guest wireless passwords from ACCC in advance and adhering to ACCC’s acceptable use policies.
- Food and drinks are not allowed in the classroom.
- At least two weeks in advance, submit your request including the purpose of the event, the number of participants, and preferred date(s)/times(s).
- On the day of your reservation, please arrive 10-15 minutes early to receive any necessary help from library staff in setting up the classroom or technology (if you would like to arrange for a run-through of how to use the equipment in advance, please email library staff).
The Library’s primary goal is to provide quality services and resources for the support of our diverse community of users. These services and resources are designed to facilitate academic success, research productivity, delivery of health care, and the efficient operation of the campus.
As a state-supported institution, we also offer services to community users not affiliated with UIC, with emphasis on promoting the use of collections unique to UIC. Members of the public are not offered remote access to e-resources or interlibrary loan services.
Library services must be broad, inclusive, and accessible. Our hope is that every student feels welcome and that resources and the technology to make the best use of them are provided to ensure an optimal academic outcome. The Library strives to alleviate challenges that students may have in obtaining needed materials, whether through loanable textbooks and required readings, technology, media, and more.
Locations & Learning Spaces
The UIC Library is one library, but we can be found in locations across campus and across Illinois. All locations welcome our diverse community of scholars, faculty, clinicians, and community members. From the East campus Richard J. Daley Library and West campus Library of the Health Sciences in Chicago, to our three Library of the Health Sciences locations in Peoria, Rockford, and Urbana, we provide spaces designed for study, research, and learning. In Urbana, we share that space with our health science colleagues in the Grainger Engineering Library Information Center.
Library facilities foster the collaborative nature of study, research, and learning, while also addressing the need for quiet or silent space in which to do independent work. Appropriately designated, safe, comfortable, well-lighted, and clean spaces can promote effective use of the library’s resources and lead to greater student success. Hours of access, circulation policies, and other rules are intended to meet the needs of the UIC community.
Research Services & Consultations
Research services are intended to provide personalized instruction and assistance for answering specific questions, getting started on assignments, understanding and navigating the range of resources available, and locating materials to support coursework, research, clinical care queries and civic engagement.
Librarians can provide in person consultations, serve as partners in the research process and assist individuals navigating various phases of the scholarly communication lifecycle.
Consultations are not limited to a single session and address a wide range of needs including the development of reliable data management policy, addressing copyright and fair use issues, building project specific systematic discovery strategies or enhancing curriculum design.
All students, faculty and clinicians are strongly encouraged to meet with their subject liaison librarian, who is assigned to a specific department or college to assist with discovery and building research skills for classroom projects, advanced research, and papers or presentations. Subject librarians are available to meet in person, by phone, or in an online meeting space.
Resources & Collections
The Library provides resources in a variety of formats to support the research, teaching, learning, and patient care goals of the UIC community. (See Library facts.) Most of the collection is electronic and can be accessed from anywhere with UIC credentials. Through resource sharing agreements, the UIC community also has access to collections from other libraries, most notably through I-Share. We welcome recommendations for items to add to the collection.
Library instruction programs are designed to orient students to the best use of library collections and services both in-person and online. Instruction may be offered as part of coursework in an academic subject or interdisciplinary program, in a separate course on research skills and information literacy, in workshops, in research clinics, and through research aids, point of care databases and other tools that support knowledge services in the library.
Library staff consist of faculty librarians, paraprofessional staff, and highly-trained graduate and undergraduate student library assistants. Staff have diverse backgrounds, excellent communication skills, and expertise to meet the needs of students, faculty and clinicians. All library users should expect to be treated with empathy and respect.
The Library welcomes feedback and works to ensure a dynamic and open dialogue with the UIC community.
Revised February 2019